Privacy Policy
This draft explains how Meet Buddie collects, uses, stores and protects information when people create accounts, administer groups, or use the Buddie SMS service.
Information we collect
- Account information, including email address, password credentials managed by Supabase Auth, and the verified phone number of a group administrator.
- Group settings, administrator assignments, member display names, phone numbers, consent records and plan information.
- SMS content, timestamps, active personality, generated memory notes and operational logs needed to provide the service.
- Technical data used for security, reliability, abuse prevention and cost controls.
How we use information
We use this information to authenticate users, administer groups, send and receive requested SMS messages, generate context-aware Buddie responses, maintain group memory, enforce consent and opt-out choices, provide support, secure the service and meet legal obligations.
An administrator’s email address may be used for transactional account and billing notifications, including group opt-out alerts and notices when a plan lapses. These notices are separate from marketing communications and are not sent to individual group members.
Mobile information
No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers are used solely to deliver the Buddie SMS service and will not be sold or shared, except as necessary with service providers (e.g. Twilio, Anthropic) strictly to operate the product.
SMS opt-in consent
A group administrator must record a member’s explicit consent before adding that member’s phone number. The service records when consent was given and the method used, such as a written invitation, web form, or direct verbal confirmation. Buddie does not send service messages to a member until that timestamp and consent method are stored. Consent and opt-out events are retained in an independent audit log.
Opting out
Reply STOP, UNSUBSCRIBE, CANCEL, END or QUIT to stop Buddie SMS messages. Reply START or UNSTOP to opt back in. Reply HELP for assistance. Opting out applies to that phone number across all Buddie groups.
Service providers
We use service providers strictly to operate the product, including Supabase for authentication and database services, Twilio for SMS delivery and phone verification, Anthropic for AI processing, Vercel for hosting, Stripe for billing and payment processing, and Resend for transactional account emails. These providers process information under their own terms and privacy commitments.
Retention and security
Messages and memory notes may be retained while a group is active so Buddie can preserve context. Consent logs may be retained after a membership is deleted for compliance. We use access controls, row-level database security and server-side credentials, but no online service can guarantee absolute security.
Your choices and rights
You may request access, correction or deletion of eligible personal information by contacting us. Some records may be retained where required for security, billing, dispute resolution or legal compliance.
Contact
Email privacy and data requests to privacy@meetbuddie.com.